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Refund and Return Policy

In the event you received incorrect or damaged item, you must inform us within 24 hours upon receiving the item. Please email us the order number, your full name, email address and a brief description of the damaged item. F-4DableModels Direct will contact you and you are required to send the item back in its original packaging at your cost. F-4DableModels Direct assumes no financial obligation for items received damaged. But, we will try best to help you to solve the problem. This process will take 3 to 10 business days as F-4DableModels Direct has to check and make the claim from the courier company.